I have four questions:
Although I already made a transaction of 15,000 USD in 2016, now came a request for account verification because of a very small transaction of over 600 euros.
1) Do I need to verify the account for withdrawals?
2) I have been living in Switzerland for 25 years, my German identity card has expired and I have not renewed them.
I have an official Swiss foreigner’s
But I cannot select one of these for verification?
3) Why do you charge 15 Euro additional hidden fees for bank transfers?
4) I can’t find a way to cancel the current transaction. How can I cancel the transaction?
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